Platinum Parking Boosts Event Revenue in New Orleans

Platinum Parking entered New Orleans’ parking landscape over 24 years ago at the iconic 1615 Poydras location, consistently proving its commitment to surpassing expectations and redefining service excellence.

In 2024, Platinum added the 1515 and 155 Poydras locations to its portfolio, to:

Enhance customer service levels
Increase accountability for parking operations
Boost event revenue while maintaining seamless day-to-day parking

Services Provided

Platinum Parking oversees daily operations and special event parking at 1515, 155, and 1615 Poydras, providing services for major attractions such as Saints games and events at the Superdome. The approach includes:

Parking Management: Efficient handling of day-to-day operations to maximize facility utilization.
Event Parking Operations: Flawless execution of special event parking logistics, ensuring a seamless guest experience.

The Team

Platinum Parking’s strength lies in its dedicated and experienced team, led by Facility Manager Lanise Montgomery and Assistant Manager Shenita Crawford. Supported by team members Corey Lewis, Ferdinand Richard, Wanda Emery, Vianca Marin, Marik Gaugis, and Jacob Marin, plus a reliable group of seasonal employees, the team is second to none in New Orleans!

Results Achieved

Since taking over the operations at 1515 and 155 Poydras in August 2024, and continuing their work at 1615 Poydras, Platinum Parking has delivered measurable results that have transformed parking operations in New Orleans.

Key Highlights

Significant Revenue Growth

Event revenue increased by over 25% at the 1515 and 155 Poydras locations compared to the previous operator.
At 1615 Poydras, event revenue rose by over 30% compared to previous years.

Exceptional Customer Satisfaction

Platinum Parking takes pride in maintaining an unparalleled standard of service quality, as evidenced by the overwhelmingly positive feedback received from clients and tenants. This reflects the team’s unwavering commitment to delivering exceptional parking experiences.

Operational Efficiency

The improved accountability and streamlined processes have impacted the quality of service provided during day-to-day operations and high-traffic events. Including:
- - Implemented 24/7 monitored services with a vendor that notifies us in real time of any operational issues at any of our downtown facilities. This allows us to immediately service our customers.
  - Implemented online reservation services, which have enhanced our ability to maximize all possible revenue streams, especially at the facilities located across from high-volume event venues such as the Superdome and the Smoothie King Arena.

An Unmatched Impact

Platinum Parking’s proven ability to adapt, innovate, and excel has made a remarkable impact on New Orleans’ parking landscape. Its expertise in blending day-to-day parking management with high-stakes event operations has led to increased revenue, happier customers, and stronger tenant relationships.

If you’re ready to enhance parking operations and revenue for your locations, consider Platinum Parking as your trusted partner. Connect with us today.